Orders are processed within 1–2 business days, and delivery usually takes 2–5 business days depending on your location.

Yes. Returns and exchanges are accepted within 7 days of delivery if the product is unused and in its original packaging. Customized items are not eligible unless damaged or defective.

Once your order is dispatched, you’ll receive a tracking number via SMS or email to monitor the delivery status.

We accept Cash on Delivery (COD) and online payments via debit/credit cards or bank transfer.

Absolutely. We use industry-standard encryption and never share your data with third parties.

You can reach us via email at support@giftexpertz.com or WhatsApp/call at 03008010073-03129921122 during business hours.